IMUR End User License Agreement

Last Updated: 2020.01.04

TABLE OF CONTENTS
1. A few important notices———arbitration, refunds, class actions and damages

9. Beta Testing

17. Indemnity
2. What is this document? 10. Feedback 18. Termination
3. Defined Terms 11. DMCA/Copyright Policy 19. Dispute Resolution and Governing Law – United States
4. Additional Terms 12. Third-party Websites and Resources 20. Dispute Resolution and Governing Law – Outside the United States
5. Eligibility 13. Data Charges and Mobile Devices 21. No Assignment
6. License and Access 14. Service and EULA Modifications 22. Miscellaneous
7. License Restrictions 15. Warranty Disclaimers 23. Contact Information
8. Ownership of the Services 16. Limitation of Liability


1. A few important notices—arbitration, refunds, class actions and damages


We want to be super upfront about three important things: First, by using our services you are agreeing to arbitrate almost all disputes rather than have them heard in a court of law or by a jury. Second, if you are in the US, you are agreeing not to participate in a class action lawsuit against us. Third, unless otherwise stated herein and to the extent allowed by law, all purchases are non-refundable.

IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THIS EULA YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND US THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTIONS 20 AND 21 “DISPUTE RESOLUTION” BELOW FOR DETAILS REGARDING ARBITRATION (INCLUDING THE PROCEDURE TO OPT OUT OF ARBITRATION). THIS EULA ALSO INCLUDES A WAIVER OF RIGHTS BY YOU TO BRING A CLASS ACTION AGAINST US AND A LIMITATION ON DAMAGES THAT YOU CAN COLLECT FROM US THAT MAY ARISE OUT OF YOUR USE OF THE SERVICES. BY USING THE SERVICES, YOU AGREE TO THESE PROVISIONS. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MAY NOT INSTALL, COPY, OR USE OUR SERVICES. ANYTHING YOU PURCHASE FROM US IS NON-REFUNDABLE.



2. What is this document?


This is the agreement between you and us for our services you download or access. You can only use these things once you agree to these terms.

You are now reading our End User License Agreement (“EULA”) which is a legal agreement between you and Proxima Beta Pte. Limited (“IEG” or “we”, “us”, “our”, as appropriate) regarding the Services you use from us. “Services” means collectively, and sometimes individually, the following: (a) the Software; and (b) any websites, software or other services we provide with or in support of the Software, whether or not they are installed or used on a computer, console, or a mobile device. In this EULA, “Software” means the IMUR software that is subject to this EULA,regardless of where you download and/or access it, and any documentation, software and updates. We’ve tried to be straightforward in this EULA and if you have any questions feel free to send us a note at mailto:DPO_imursurvey@weisurvey.com (our “Support Email Address”). You’ll notice that we added some text in italics throughout the EULA to make it easier to read however this text is provided for guidance only, and does not form part of the EULA.



3. Defined Terms

You’ll notice some capitalized terms in this EULA. They’re called “defined terms”, and we use them so we don’t have to repeat the same language again and again, and to make sure that the use of these terms is consistent throughout the EULA. We’ve included the defined terms throughout because we want it to be easy for you to read them in context.



4. Additional Terms

Some Services may be available (or only available) through accessing (or downloading from) a third-party platform or store, including but not limited to, the Apple App Store (each, an “App Store”). Your use of the Services is also governed by any applicable agreements you have with any App Store (the “App Store Agreement(s)”). In the event of a conflict between any other App Store Agreement(s), from which you acquire one of the Software, and this EULA with respect to your use of the Services, this EULA will take priority. The collection of information from you and related to the Services (whether obtained through an App Store or not) is governed by our Privacy Policy located at https://mur-survey-out-1255655535.cos-website.ap-singapore.myqcloud.com/privacy-policy. Our Privacy Policy explains how we collect, use, and disclose information that we collect from and about you.



5. Eligibility


The Services we offer have certain age restrictions.

You must be at least 18 years old to use or access any of our Services. You may not use any of our Services if you are incapable of forming a binding contract with us or are barred from using the Services under applicable law. By using the Services, you represent and warrant that: (i) you are legally capable of forming a binding contract with us; and (ii) you will comply with the terms of this EULA and all applicable local, state, national, and international laws, rules, and regulations.



6. License and Access


As long as you agree to this EULA (and as long as the EULA isn’t terminated—see Section 19), we grant you permission to access and use our Services. You grant us permission to use your content for us to provide the Services and improve our products and services. We may collect technical information from your computer.

(a) License Grant. So long as you comply with this EULA, we grant you the following license: a personal, non-exclusive, non-transferable, non-sublicensable account enabling you to access to access and use the Services for your personal use, access and use the Services. We and our licensors reserve all rights not granted to you in this EULA.
(b) Your Data and Content.

(i) “User Content” means all of your all survey questions, responses, information, data, text, software, and other content that you (or other account holders) create or obtain that is not part of the Services that you or another user uploads to or otherwise makes available within the Services. You represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish User Content you submit. By making any User Content available through the Services you hereby grant to us the following license: a non-exclusive, transferable, worldwide, royalty-free, unrestricted, perpetual, irrevocable, license, with the right to sublicense, to use, copy, store, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content (including without limitation, any patent, trademark, trade secret, copyright or other proprietary rights in and to such User Content) for publication on, and in connection with operating and providing, the Services to you and to other users of the Services. Except to the extent prohibited by law, you waive the benefit of any “moral rights” or “droit moral” or similar rights in any country to any User Content.

(ii) You understand that we do not guarantee any confidentiality with respect to any User Content that you upload or otherwise submit the Services. You are solely responsible for your User Content and any consequences resulting from submitting and publishing your User Content on the Services. You alone, though, remain responsible for the User Content you create, upload, post, send, or store through the Service.

(iii) You agree and represent that User Content you submit to the Service will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant us all of the license rights granted herein.

(iv) You further agree that you will not submit to the Service any User Content or other material that contrary to applicable local, national, and international laws and regulations, or is contrary to the terms of this EULA, including without limitation, the restrictions set out in Section 7below.

(v) We do not endorse anyone’s User Content submitted to the Service, or any opinion, statement, or advice expressed therein, and we expressly disclaim any and all liability in connection with User Content.

(vi) You agree that, subject to applicable law, we may collect and use technical and related information, including, without limitation, technical information about your computer, system and application software, and peripherals, that may be gathered to facilitate the provision of Services for reasons including, without limitation, providing software updates, product support and other services to you related to the Software and we may also use this information to improve our products or to provide services or technologies to you and other users.

(c) Service Limits Based on Where You Live. We may restrict, modify, or limit your access to and any or all of the Services depending on the territory in which you are located.



7. License Restrictions


If you use our Services as intended, you are probably in the clear, but please read all of the terms of this EULA carefully to be sure.

You agree not do any of the following with respect to the Services:

 (a) use, or provide, any unauthorized third-party programs that intercept, emulate, or redirect any communication between the Services and us or that collect information about the Software;

 (b) use, or provide ancillary offerings to anyone, that are not offered within the Services by us (or the functionality of the App Store), such as automation programs that interact with the Services in any way, tunneling and third-party program add-ons;

 (c) access or use them on more than one device at a time;

 (d) copy, reproduce, distribute, display, mirror, frame or use them (or any of our other materials, intellectual property, or proprietary information) in a way that is not expressly authorized in this EULA;

 (e) sell, rent, lease, license, distribute, or otherwise transfer the Services;

 (f) attempt to reverse engineer (except as otherwise permitted by applicable local law), derive source code from, modify, adapt, translate, datamine, decompile, or disassemble or make derivative works based upon the Services;

 (g) remove, disable, circumvent, or modify any technological measure we implement to protect them or any of their associated intellectual property;

 (h) violate any applicable law or regulation;

 (i) attempt to probe, scan or test its vulnerability or breach any security or authentication measures;

 (j) access, tamper with, or use non-public areas of the Services;

 (k) behave in a manner which is detrimental to the enjoyment of the Services by other users as intended by us, in our sole judgment, including, without limitation, spamming, social engineering, or scamming;

 (l) submit or transmit any User Content or engage in any behavior that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, contractual rights, moral rights or other intellectual property rights, or rights of publicity or privacy; or (ii) violates, or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability;

 (m) interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services or any of its users;

 (n) collect or store any information that could be used to identify an individual, either itself or combined with other information, from the Services from other users of the Services without their express permission;

 (o) impersonate or misrepresent your affiliation with any person or entity;

 (p) use IP proxying or other methods to disguise the place of using the Services, whether to circumvent geographical restrictions on the Services or for any other purpose;

 (q) use the Services in any way that would affect us adversely or reflect negatively on us or the Services or discourage any person from using all or any portion of the Services; or

 (r) encourage or enable anyone else to do any of the foregoing.



8. Ownership of the Services


Our Services are owned by us or our licensors.

We and our affiliates and licensors own all title, ownership and intellectual property rights in the Services. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services. You understand and agree that you have no ownership interest in the Services (including the Software). Although we are not obligated to monitor access to or use of the Services or to review or edit any User Content, we have the right to do so for the purpose of operating and publishing the Services, to ensure compliance with this EULA, to protect the health or safety of anyone that we believe may be threatened, to protect our legal rights and remedies, to report a crime or offensive behavior, or to comply with applicable law. We may (but don’t have to) remove or disable access to any User Content, at any time and without notice. We may (but don’t have to) investigate violations of this EULA or conduct that affects the Services.



9. Beta Testing

From time to time we may offer a beta version of one of our Services (a “Beta”). As the name implies, Betas are not guaranteed to work properly, and may make other parts of your system not work properly as well. For the license granted to you in Section 6 above to extend to the Beta (meaning, for you to have permission to use the Beta), you acknowledge and agree to the following terms in addition to the rest of this EULA:

 (a) We may automatically delete or modify the information stored on your computer related to the Beta for any reason at any time during the duration of the Beta test;

 (b) We may terminate the Beta test at any time, which would then render your Beta unplayable or unable to function properly. When we terminate a Beta, you must delete the local Beta instance on your computer and all documents and materials you received from us in connection with the Beta;

 (c) Termination of a Beta by us is not a ground for any kind of refund and your participation in a Beta does not entitle you to any compensation or any free Services; and

 (d) If and when we release a full (non-Beta) version of the Services and we may allow your use of the Services to continue to the full version. If so allowed by us, your continued use of the Services will no longer be subject to this Section 9 (except for this Section 9(d)) but will still be subject to the rest of this EULA.



10. Feedback


We’d love to hear your feedback, good or bad. It helps us improve! But if you give us feedback, we need to be free to use it how we want and without paying you.

We welcome your feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at DPO_imursurvey@weisurvey.com or via the functionality of the Services (if available). If you provide us with any Feedback, you hereby grant us the following license: a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the right to sublicense, under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon, distribute copies of, publicly perform, publicly display and otherwise exploit the Feedback for any purpose and in any country. If you have rights in the Feedback that cannot be licensed to us under applicable law (such as moral and other personal rights), you hereby waive and agree not to assert those rights. You understand and agree that you are freely giving your Feedback, that we don’t have to use it, and that you will not be compensated in any way for your Feedback. You represent and warrant that you have rights in any Feedback that you provide to us sufficient to grant us and other affected parties the rights described above, including, without limitation, intellectual property rights, rights of publicity and privacy (to the extent applicable).



11. DMCA/Copyright Policy


We respect copyright law and expect our users to do the same. It’s our policy to terminate in appropriate circumstances access to the Services by users who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.



12. Third-party Websites and Resources


Outside links are for your convenience, but we can’t guarantee them.

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.



13. Data Charges and Mobile Devices


This is a reminder that you’re responsible for any data-related charges that you may incur for using our Services.

You are responsible for all data-related charges that you may incur for using our Services, including, without limitation, mobile, text-messaging, and data charges. You should understand or ask your service provider what charges you may incur before using the Services.



14. Service and EULA Modifications


When we update this EULA, you need to agree to the updated version to keep using our Services. We also need the freedom to update any part of the Services whenever we see fit, so we are letting you know we can do so at any time.

We may (but don’t have to) update this EULA at any time whenever we think there is a need. If we do so, you will be prompted to agree to the updated EULA upon your next access to the Services or when the updated EULA is otherwise communicated to you. You must agree to these updates to continue using the Services. We may provide patches, updates, or upgrades to the Services that must be installed in order for you to continue to use the Services. We may update the Services remotely without notifying you, and you hereby consent to us applying such patches, updates, and upgrades. If your device can prevent automatic updates, you may not be able to access the Services until you manually update the Services yourself on your device. We may modify, suspend, discontinue, substitute, replace, or limit your access to any aspect of the Services at any time. Subject to applicable law, you acknowledge that any data related to your use of the Software and other elements unique to the Services may cease to be available to you at any time without notice from us, including, without limitation, after a patch, update, or upgrade is applied by us. You agree that we do not have any maintenance or support obligations with respect to the Services. Subject to applicable law, we may change the price of the Services at any time, for any reason, without notice or liability to you.



15. Warranty Disclaimers


We don’t make any guarantees about the Services or the appropriateness of any User Content that you play using the Services.

THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE, OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS (COLLECTIVELY, THE “PROXIMA PARTIES”) EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. The PROXIMA PARTIES make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. The PROXIMA PARTIES make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of the Services. Without limiting the foregoing, you acknowledge that we make no representations or warranties with regard to the appropriateness of any User Content viewed through the Services.



16. Limitation of Liability


This section limits what you can recover from us in a dispute.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PROXIMA PARTIES WILL NOT BE LIABLE IN ANY WAY FOR ANY:

 (a) LOSS OF PROFITS,

 (b) LOST REVENUE,

 (c) LOST SAVINGS,

 (d) LOSS OF DATA, OR

 (e) ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES,

ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES, OR THE DELAY OR INABILITY TO USE OR LACK OF FUNCTIONALITY OF THE SERVICES, EVEN IN THE EVENT CAUSED BY ANY PROXIMA PARTY’S FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY, PRODUCT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY, OR OTHERWISE AND EVEN IF THAT PROXIMA PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, SUBJECT TO THE FOREGOING BUT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE PROXIMA PARTIES ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES WILL NOT EXCEED: (A) THE TOTAL AMOUNTS YOU HAVE PAID (IF ANY) OR ARE PAYABLE BY YOU TO US FOR THE SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY; OR (B) IF (A) DOES NOT APPLY, FIFTY DOLLARS ($50 USD). THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY FAILS TO PROVIDE ADEQUATE COMPENSATION AND ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. Notwithstanding the foregoing, some countries, states, provinces or other jurisdictions do not allow the exclusion of certain warranties or the limitation of liability as stated above, so the above terms may not apply to you. Instead, in such jurisdictions, the foregoing exclusions and limitations will apply to the maximum extent permitted by the laws of such jurisdictions. Also, you may have additional legal rights in your jurisdiction, and nothing in this EULA will prejudice such rights that you may have as a consumer of the Services.



17. Indemnity


If someone sues us based on your breach of this EULA or your access/use of the Services, you agree to defend us or pay for our defense in that lawsuit.

You agree to indemnify, pay the defense costs of, and hold the PROXIMA PARTIES and their employees, officers, directors, agents, contractors, and other representatives (collectively, “Proxima Indemnitees”) harmless from all claims, demands, actions, losses, liabilities, costs and expenses (including, without limitation, attorneys’ fees, costs, and expert witnesses’ fees) that arise out of or in any way are connected with: (a) your access to or use of the Services; or (b) any claim that, if true, would constitute a breach by you of this EULA. You agree to reimburse the Proxima Indemnitees for any payments made or loss suffered by the Proxima Indemnitees, whether in a court judgment or settlement, based on any matter covered by this Section 18.



18. Termination


We reserve the right to terminate this EULA as we see fit. Reasons we may terminate this EULA include, but are not limited to: if you violate this EULA, or if the App Store terminates your App Store Account.

We may terminate your access to and use of the Services with no liability or notice to you in the event that (a) we cease providing the Services to similarly situated users generally; (b) you breach any terms of this EULA (including the App Store Agreement(s) and our other policies specified in this EULA); (c) the owner of the applicable App Store terminates your App Store Account; or (d) we otherwise deem it necessary or reasonable to terminate this EULA in our sole discretion. You may also terminate this EULA by deleting and uninstalling the Software on any and all of your devices. Upon any termination of this EULA, the rights granted to you will automatically terminate, you may no longer exercise any of those rights or this EULA. Subject to applicable law, we may, in our sole discretion, provide continued access to and use of the Services prior to such termination. Except to the extent required by law, all payments and fees are non-refundable under all circumstances, regardless of whether or not this EULA has been terminated. The following sections will survive termination of this EULA: 6(b), 8 (first two sentences only), 11, 13, 16, 17, 18, 20 through 24, and this sentence of Section 19.



19. Dispute Resolution and Governing Law – United States


This section only applies if you are accessing, using, or have purchased the Services in the United States.


You are agreeing to the laws of California. Any court cases will be handled in the Northern District of California.

(a) Governing Law and Forum Choice. This EULA and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in this Section 20, the exclusive jurisdiction for all Disputes (defined below) that you and we are not required to arbitrate will be the state and federal courts located in the Northern District of California, and you and we each waive any objection to jurisdiction and venue in such courts.


US residents—if there is a dispute between us, with limited exceptions, we agree we’ll resolve it through arbitration (in your home area) instead of through the courts. You are also agreeing not to participate in a class-action lawsuit against us. (This section is long so we’re providing mini-explanations for each part.)

(b) Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to this EULA or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services, each as they relate to Services used or purchased within the United States (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and we agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this EULA, and that you and we are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of this EULA.

(c) Location of Arbitration. If you are a resident of the United States, any arbitration will take place in your county of residence, to the exclusion of all other venues.


Disputes that can be resolved in small claims court or relate to the infringement of our intellectual property do not have to be arbitrated. You can opt out of arbitration within 30 days of accepting this EULA.

(d) Exceptions. As limited exceptions to Section 20(b) above, the following Disputes can be resolved in court and need not be resolved through arbitration: (i) any Dispute that can be resolved in small claims court (if it qualifies); and (ii) any Dispute involving the infringement or misappropriation of our intellectual property rights.

(e) Opt-out. You have the right to opt out of arbitration entirely and litigate any Dispute if you provide us with written notice of your desire to do so by email at our Support Email Address within thirty (30) days following the date you first agree to this EULA.


The American Arbitration Association’s Consumer Arbitration Rules will apply. You may be able to choose the types of evidence you and we can submit depending on the size of your claim. Arbitration will be near where you live unless we agree otherwise.

(f) Conducting Arbitration and Arbitration Rules. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this EULA. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org. If your claim is for U.S. $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video-conference hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds U.S. $10,000, the right to a hearing will be determined by the AAA Rules. Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.


Unless your claim is frivolous or for more than $10,000, we’ll pay the filing, administration, and arbitrator fees. We won’t seek attorney fees from you, but if you win you can seek them from us to the extent allowed by law.

(g) Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. We’ll pay for all filing, administration and arbitrator fees and expenses if your Dispute is for less than $10,000, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration, we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.


You agree not to participate in a class action and only bring claims as an individual. Your dispute can’t be combined with other people’s claims.

(h) Class Action Waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ dispute is resolved through arbitration, the arbitrator may not consolidate another person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Dispute Resolution (Section 20) shall be null and void.


Similar to how you can opt out of arbitration within 30 days, you can also opt out of any changes to this provision within 30 days of us notifying you of the changes.

(i) Effect of Changes on Arbitration. Notwithstanding the provisions of Section 15 above, if we change any of the terms of this Section 20 after the date you first accepted this EULA (or accepted any subsequent changes to this EULA), you may reject any such change by sending us written notice (including by email to our Support Email Address) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of our notice to you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and us in accordance with the terms of this Section 20 “Dispute Resolution—United States” as of the date you first accepted this EULA (or accepted any subsequent changes to this EULA).


If a court decides a part of this section is unenforceable, the rest still applies.

(j) Severability. With the exception of any of the provisions in Section 20(h) above, if an arbitrator or court of competent jurisdiction decides that any part of this EULA is invalid or unenforceable, the other parts of this EULA will still apply.



20. Dispute Resolution and Governing Law – Outside the United States

This section only applies if you are accessing, using, or have purchased the Services outside of the United States.


If you are outside the United States—You are agreeing to Hong Kong Law. If there is a dispute between us, we agree it’ll be resolved through arbitration, with each of us paying our own costs.

(a) Governing Law. You agree that any action related to this EULA will be resolved in accordance with the laws of Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) without reference to choice of law rules and not including the provisions of the 1980 U.N. Convention on Contracts for the International Sale of Goods.

(b) Dispute Resolution. Any Dispute arising with respect to this EULA will be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) under the HKIAC Administered Arbitration Rules in force at the time of delivery of the arbitration notice.

(c) Arbitration Rules. The arbitration will be conducted in accordance with Hong Kong law with the seat of the arbitration in Hong Kong and the language of the proceedings will be in English. The number of arbitrators will be three (3), with each party nominating one arbitrator within thirty (30) days after the delivery of the arbitration notice. The appointment of such arbitrators will be confirmed by the HKIAC, and both arbitrators will be instructed to and will agree on the third arbitrator within ten (10) days of their confirmation by the HKIAC. Should either party fail to appoint an arbitrator, or should the two arbitrators fail within ten (10) days to reach agreement on the third arbitrator, such arbitrator(s) will be appointed by the Secretary General of the HKIAC. The arbitrators will award only such damages as are permitted to be awarded pursuant to this EULA.

(d) Costs. Each party will pay its own costs and expenses (including, without limitation, counsel fees) of any such arbitration; provided, however, that the parties will equally share the fees and expenses of the arbitrators.

(e) Injunctive Relief. Notwithstanding anything to the contrary in this EULA, either party may always apply to a court of competent jurisdiction in Hong Kong for an injunction or any other legal or equitable relief. The parties hereby expressly agree that Sections 5, 6 and 7 of Schedule 2 to the Arbitration Ordinance (Chapter 609 of the Laws of Hong Kong) are to apply.



21. No Assignment


You cannot transfer or assign this EULA to anyone else.

You may not assign or transfer this EULA, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer this EULA, without such consent, will be null and void. Notwithstanding the title of this Section, we may freely assign or transfer this EULA without restriction. Subject to the foregoing, this EULA will bind and inure to the benefit of the parties, their successors and permitted assigns.



22. Miscellaneous


This EULA is our whole agreement (no outside promises). The official version is English. If parts of this EULA don’t apply, the rest remains as much as possible. If we don’t enforce part of this EULA, it doesn’t mean we won’t in the future or we won’t enforce our other rights. Also, except for App Stores, no one other than you or us can enforce this EULA.

(a) Entire Agreement. This EULA and any other document or information referred to in this EULA constitutes the entire and exclusive understanding between you and us regarding the Services and supersede any and all prior oral or written understandings or agreements between you and us regarding the Services. Any law or regulation which provides that the language of a contract will be construed against the drafter will not apply to this EULA.

(b) Language. The original language of this EULA is in English; any translations are provided for reference purposes only. You waive any right you may have under the law of your country to have this EULA written or construed in any other language.

(c) Severability. This EULA describes certain legal rights. You may have other rights under the laws of your jurisdiction. This EULA does not change your rights under the laws of your jurisdiction if the laws of your jurisdiction do not permit it to do so. As noted above, limitations and exclusions of warranties and remedies in this EULA may not apply to you because your jurisdiction may not allow them in your particular circumstance. In the event that certain provisions of this EULA are held by a court or tribunal of competent jurisdiction to be unenforceable, those provisions will be enforced only to the furthest extent possible under applicable law and subject to Section 20(h), the remaining terms of this EULA will remain in full force and effect.

(d) No Waiver. Your and our actions or inactions will not create any other rights under this EULA except as what is explicitly written within this EULA. Our failure to enforce any right or provision of this EULA will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by one of our duly authorized representatives. Except as expressly set forth in this EULA, the exercise by either party of any of its remedies under this EULA will be without prejudice to its other remedies under this EULA or otherwise.

(e) Third-party Rights. Except as described in Section 10, a person who is not a party to this EULA will have no right under to enforce any of its terms.



23. Contact Information

If you have any questions about this EULA or the Services, please contact us at our Support Email Address.